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Privacy Policy

Privacy Policy

Effective Date: 10/15/2024

Manila Cleaning & Maintenance LLC ("we," "our," or "us") values the privacy of our customers and is committed to protecting the personal information you share with us through our website [Your Website URL] (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you interact with our Site or use our services, including:

  • Personal Identification Information: Name, email address, phone number, and home or business address.

  • Service Information: Information related to the cleaning services you request, such as details about your home, cleaning preferences, or specific instructions.

  • Payment Information: Credit card or payment details necessary for processing transactions. Payment information is securely handled by our third-party payment processors and is not stored on our servers.

  • Automatically Collected Information: When you visit our Site, we may collect information such as your IP address, browser type, device type, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide and improve our cleaning services.

  • To communicate with you about your service appointments, billing, or inquiries.

  • To process payments for services.

  • To improve and personalize your experience on our Site.

  • To send marketing communications, including newsletters, promotional offers, and service updates (with your consent, where required by law).

  • To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We do not sell or rent your personal information. 

  • Service Providers: We DO NOT share your personal information with third-party service providers (such as payment processors or email marketing services).

  • Legal Requirements: We may disclose your personal information if required by law or to protect our rights, privacy, safety, or property, or that of our customers or the public.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site, analyze website traffic, and understand user behavior. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our Site.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Choices and Rights

  • Access and Correction: You have the right to access and update the personal information we hold about you.

  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe link in the emails we send or by contacting us directly.

  • Data Deletion: You may request the deletion of your personal information, subject to our legal obligations.

To exercise these rights, please contact us at [Your Contact Information].

7. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 16, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with the updated effective date. Your continued use of our Site and services after any changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Manila Cleaning & Maintenance
201.354.4040
hello@manilacm.com
Rahway, NJ 07065

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